Returns & Exchanges

At Hi-Voltage Records, we want you to be completely satisfied with your apparel and merchandise. If your purchase doesn't hit the right note, you can return or exchange items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack the unworn, unwashed items in their original packaging with all tags attached to ensure they are protected during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Quality Inspection & Refund

Once our team verifies the condition of your return, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing